Kong Concentrates

Overview

Kong Concentrates LLC ("Kong Concentrates," "we," "us," or "our") operates the website at kongconcentrates.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our site, you agree to the practices described in this policy.

This website is intended solely for individuals aged 21 or older, or Oklahoma medical marijuana patients with a valid license. If you are under the applicable age, do not use this website.

Information We Collect

We may collect the following categories of personal information:

• Contact information — name and email address submitted via contact or newsletter forms
• Account information — email address and name provided when signing in via Google OAuth for the wholesale portal
• Order information — business name, contact details, and order data submitted through the wholesale ordering portal
• Payment information — billing details processed by Stripe for merchandise purchases; we do not store raw card numbers
• Usage data — pages visited, time on site, browser type, and device info collected automatically via Google Analytics
• Communications — content of messages sent through our contact form

How We Use Your Information

• To fulfill wholesale orders and send order confirmation emails
• To process merchandise purchases through Stripe
• To respond to contact form inquiries
• To send newsletter updates to subscribers who opt in
• To maintain and authenticate wholesale portal accounts
• To analyze site traffic and improve our website (Google Analytics)
• To comply with applicable laws and regulations

Third-Party Services

We use the following third-party services that may process your data:

• Supabase — database and authentication infrastructure
• Google OAuth — sign-in for the wholesale portal
• Stripe — payment processing for merchandise
• Netlify — website hosting and form submissions
• Google Analytics — anonymous site usage analytics
• Nodemailer / SMTP — transactional email delivery

Each of these services has its own privacy policy governing their use of your data. We encourage you to review their policies.

Cookies & Tracking

Our website uses cookies and similar tracking technologies, primarily through Google Analytics, to understand how visitors use our site. Analytics data is aggregated and anonymous. You may disable cookies in your browser settings, though some site features may not function correctly as a result.

Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers listed above to operate our website and services
• When required by law, court order, or governmental authority
• To protect the rights, property, or safety of Kong Concentrates, our users, or others

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Wholesale account data is retained while your account is active. Newsletter subscriptions are retained until you unsubscribe. Contact form submissions are retained for a reasonable period to address your inquiry.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the address below. For newsletter subscribers, you may unsubscribe at any time via the link in any email we send.

Children's Privacy

This website is not directed to individuals under the age of 21 (or the applicable legal age in their jurisdiction). We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

Contact

For questions or requests regarding this Privacy Policy, contact us at:

Kong Concentrates LLC
Grove, Oklahoma 74344
process@kongconcentrates.com